1. Who we are and what these terms cover
Peakfy (the “app”, the “service”, “Peakfy”, “we”, “us”) is an AI cycling-coaching app and website operated by MIBEVA LTD, a company registered in England and Wales (company number 17404533), 124-128 City Road, London EC1V 2NX, England. You can reach us at support@peakfy.app.
These Terms of Service (the “Terms”) form a legal agreement between you and MIBEVA LTD and cover your use of the Peakfy mobile app and the getpeakfy.com website. By creating an account, downloading the app, or otherwise using Peakfy, you agree to these Terms. If you do not agree, please do not use Peakfy. Your use of Peakfy is also subject to our Privacy Policy, which explains how we handle your data.
2. Who may use Peakfy
You must be at least 16 years old (or the minimum age of digital consent in your country, if higher) to use Peakfy. By using the service you confirm that you meet this requirement and that the information you give us is accurate. If you use Peakfy on behalf of an organisation, you confirm you are authorised to accept these Terms for it.
If you are under 18. Peakfy is a paid subscription. In many countries, including Germany, someone under 18 cannot enter into a subscription on their own. If you are under 18 you may use Peakfy, but you need the agreement of a parent or guardian before taking out a paid subscription, and they should read these Terms with you.
3. What Peakfy is — and what it is not
Peakfy helps you train by calculating training metrics from your data and generating coaching guidance and structured sessions. Peakfy is a sport-science training tool for healthy athletes. It is not a medical device and does not provide medical, health, nutritional or professional advice, diagnosis or treatment. Its recommendations are guidance only and are not a substitute for professional judgement.
Health & safety. Physical training carries inherent risks. You are responsible for training within your own limits and for your own health and safety. Consult a qualified professional (for example a doctor) before starting or changing a training programme, and stop and seek advice if you feel unwell. You use Peakfy's guidance at your own risk. Always follow the rules of the road and ride safely; never interact with the app while riding.
4. Your account
Some features require an account. You are responsible for keeping your login credentials secure and for activity under your account. Tell us promptly at support@peakfy.app if you believe your account has been used without your permission. You can delete your account at any time (see our Privacy Policy, Section 10, and the account deletion page).
5. Acceptable use
You agree not to:
- use Peakfy unlawfully, or in a way that harms Peakfy, our users, or others;
- copy, resell, reverse-engineer, decompile, or attempt to extract the source code of the app, except to the extent this restriction is prohibited by law;
- interfere with or disrupt the service, or attempt to gain unauthorised access to it or its systems;
- upload content or data you do not have the right to use, or that infringes others' rights;
- use automated means to access the service in a way that places an unreasonable load on it, or scrape it, except as expressly permitted.
6. Connected third-party services
Peakfy can connect to third-party platforms you choose. Today those are Apple Health, WHOOP, Polar and Intervals.icu, from which Peakfy reads the data described in the Privacy Policy, Section 3(c); you can also upload a FIT file yourself. Strava is a write-only destination: Peakfy can write your completed training to Strava and reads nothing from it, and — in line with Strava's API terms — no Strava data is used in connection with Peakfy's AI coach. Connections to Wahoo, COROS and Suunto are built but not yet available, because each still requires that provider's approval; until then no data flows to or from them.
Your use of those services is governed by their own terms and privacy policies, not ours. We are not responsible for third-party services, and they may change or stop making data available to us — a connection may therefore be withdrawn or stop working, and we may add or remove connections over time. You can disconnect a service at any time; syncing then stops and the data we pulled from it is deleted as described in the Privacy Policy, Section 10.
7. Subscriptions, payments and cancellation
Peakfy may be offered free of charge and/or through paid subscriptions. Where paid plans are offered, the price, billing period and what's included will be shown to you before you buy. Purchases made through the Apple App Store or Google Play are processed and billed by Apple or Google under their terms; subscriptions renew automatically unless cancelled, and you manage or cancel them in your app-store account. Where we bill directly through a payment provider, the same principles apply and the details will be shown at purchase.
Changes to the price of a subscription. We may change the price of a subscription for future renewal periods — for example if our costs of providing the service change, if taxes or app-store commission change, or if what the subscription includes changes. A price change never applies to a period you have already paid for, and is never applied retroactively.
You will always be told before a new price can take effect, and you will always be able to cancel first. For subscriptions bought through the Apple App Store or Google Play, that notice — and, where it is needed, your agreement — is handled by the store under its own rules: depending on your country and the size of the change, either you must actively agree to the new price, and the subscription simply does not renew if you do not, or you are notified in advance and can cancel before the renewal date. In some countries your active agreement is required for any increase, however small. If we ever bill you directly rather than through a store, we will give you at least 30 days' notice of a price change, and you may cancel before it takes effect.
Statutory consumer rights — including, for consumers in the UK and EU, any applicable right to cancel (right of withdrawal) — continue to apply and are not affected by these Terms. Refunds for purchases made through an app store are handled under that store's policy.
8. Intellectual property and your licence to use Peakfy
Peakfy, including the app, the website, its content, design, and software, belongs to MIBEVA LTD and its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to use Peakfy for your own, non-commercial training use. We reserve all rights not expressly granted.
Apps obtained from an app store. If you obtained the Peakfy app from the Apple App Store, your licence to the app itself is granted under Apple's Licensed Application End User License Agreement, and these Terms govern the Peakfy service. Where the two conflict on the app licence, Apple's agreement prevails for that licence. Apple is not a party to these Terms, is not responsible for the app or its content, and has no obligation to provide maintenance or support for it. The same principle applies to apps obtained from Google Play under Google's terms.
9. Your data and content
Your training and health data remain yours. You grant us the permissions we need to operate the service for you — for example to process your data to compute your metrics, generate coaching, and sync your sessions — as described in the Privacy Policy. You are responsible for the accuracy of the information you provide.
10. AI-generated coaching
Peakfy's coach uses automated processing, including artificial intelligence, to generate explanations and plans. The underlying numbers are computed by our software; the AI explains and plans, it does not invent values. Automated and AI-generated guidance can still be incomplete or wrong and is not professional advice — use your own judgement, and see Section 3 (health & safety) and the automated-processing note in the Privacy Policy.
11. Service availability and changes
We work to keep Peakfy available and improving, but we provide it on an “as available” basis. We may update, change or discontinue features, and we may carry out maintenance. We are not liable for interruptions outside our reasonable control.
12. Disclaimers
To the fullest extent permitted by law, Peakfy is provided “as is” and “as available” without warranties of any kind, whether express or implied, including that the service will be uninterrupted, error-free, or that its metrics, estimates or recommendations are accurate or fit for a particular purpose. Nothing in these Terms excludes or limits any rights you have as a consumer that cannot be excluded or limited by law.
13. Limitation of liability
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot be limited by law. Subject to that, to the fullest extent permitted by law we are not liable for indirect or consequential loss, loss of data, or loss arising from your training decisions or your reliance on the service's guidance; and our total liability in connection with the service is limited to the amount you paid us for it in the 12 months before the event giving rise to the claim.
14. Suspension and termination
You may stop using Peakfy and delete your account at any time. We may suspend or end your access if you breach these Terms or use Peakfy in a way that harms the service or others. Provisions that by their nature should survive termination (for example Sections 8, 12, 13 and 15) will continue to apply.
15. Governing law and disputes
These Terms are governed by the laws of England and Wales. If you are a consumer, you also benefit from any mandatory consumer-protection provisions of the country you live in, and you may be able to bring proceedings in your local courts. We'd always rather sort things out directly first — please contact support@peakfy.app.
16. Changes to these Terms
We may update these Terms from time to time. We will post the updated version here with a new “last updated” date and, for material changes, give notice in the app or by email. Continuing to use Peakfy after changes take effect means you accept the updated Terms.
17. Contact
MIBEVA LTD, 124-128 City Road, London EC1V 2NX, England.
Enquiries are handled by email: support@peakfy.app.